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Katherine Peng

2025

Redesigning BT Global Fabric’s Marketing Page: A User-Centric Approach


The Challenge: A Static, Outdated Approach


BT’s Global Fabric product page was built on an outdated template, lacking engagement, clarity, and user focus. The content was generic and high-level, failing to provide actionable insights or address real user needs. Instead of compelling businesses to explore the platform, the page felt disconnected from its audience—more of a corporate placeholder than a strategic marketing asset.

Beyond the content, the design itself was uninspiring, relying on rigid structures that didn’t allow for innovation, modern storytelling, or user interactivity. Traditionally, a revamp of this scale within BT’s framework would take four months—a slow and resource-heavy process involving multiple teams.



My Role & Approach: Breaking the Cycle


As the sole designer on this initiative, I took a radically different approach—breaking away from legacy constraints and redefining how we create and launch product pages at BT. Instead of waiting for developer resources, I built the new design independently, leveraging Framer to develop a fully interactive, high-impact marketing experience.

This approach cut the development timeline from 4-6 months to just 3 weeks, proving that design-led execution can drive efficiency, agility, and innovation within large organisations.


Key Improvements & Impact


User-Centric Storytelling → Shifted from corporate jargon to compelling, insight-driven content, aligning with real customer challenges and decision-making processes.

Modern, Dynamic Layouts → Replaced static templates with an interactive, engaging experience that enhances readability and exploration.

Scalable, Modular Design → Built a flexible, reusable framework that can be adapted across multiple BT products, setting a new standard for future marketing pages.

Faster Execution, Higher Efficiency → Reduced the expected timeline by 80%, proving that design-led implementation can drive both speed and impact without waiting on additional resources.

Strategic Design Direction → Moved away from template-driven constraints, enabling more powerful, insight-led marketing pages that actually convert users rather than just inform.


Before & After

🔴 BeforeCurrent BT Global Fabric Page

AfterNew Design


What This Means for BT


This project isn’t just a redesign—it’s a shift in how we work. It demonstrates that designers can own and execute high-impact marketing experiences, cutting inefficiencies and delivering meaningful change at scale. By proving that a single designer can drive transformation in weeks, not months, this sets a new precedent for product storytelling at BT. 🚀

Turning bold ideas into impactful designs that shape tomorrow.

Turning bold ideas into impactful designs that shape tomorrow.

Turning bold ideas into impactful designs that shape tomorrow.